Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn watch bands in their original packaging. If your new strap doesn't perfectly match your Invicta timepiece, we are here to help with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully place the unworn watch band and any included tools or spring bars back into its original protective packaging to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Receive Your Refund
Once our quality control team inspects the returned band, your refund or exchange will be processed within 5-7 business days to your original payment method.